User Rights Request

Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data. You can exercise these rights by submitting a request below.

Your Rights Under GDPR

Request Data Access

Request a download of all your personal data that we store.

Request Data Deletion

Request the permanent deletion of your account and all associated data.

Request Data Correction

Request correction of inaccurate or incomplete personal data.

Response Time

We will respond to your request within 30 days of receipt. If we need additional time, we will notify you and provide a reason for the delay.

Contact for Privacy Concerns

If you have any questions about your rights or how we process your data, please contact us at: privacy@retoors.nl

File a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

Autoriteit Persoonsgegevens
Postbus 93374
2509 AJ Den Haag
The Netherlands
Website: https://autoriteitpersoonsgegevens.nl